Effective Date: April 22, 2025
Welcome to Resonant ("we," "us," "our," or "the Company"). We offer a software-as-a-service (SaaS) platform ("Service") that allows users ("you," "Customer") to manage, track, analyze, and engage with organization tools and data.
By accessing or using our Service, you confirm that you've read, understood, and accepted these Terms of Service ("Terms"). If you do not accept these Terms, please do not use the Service.
By signing up, creating an account, or otherwise using the Service, you affirm that you're legally permitted to enter into a contract and agree to abide by these Terms and all relevant laws.
We may revise these Terms periodically. If significant changes are made, we'll notify you—either via email or through our website. Continuing to use the Service after updates means you accept the revised Terms.
Our platform helps you collect, manage, and collaborate using various tools including notes, spreadsheets, forms, email campaigns, and analytics ("Customer Content"). Features may include insights, collaboration tools, and other functionalities to enhance your team's productivity.
Provided you comply with these Terms and pay any required fees, we grant you a limited, non-transferable, revocable license to use the Service for your internal business purposes.
To access some features, you'll need to register an account. You agree to provide accurate and complete info. You're responsible for safeguarding your login credentials and all activity tied to your account.
You agree to use the Service in line with all relevant laws, including those covering data privacy and communications.
You alone are responsible for the content you upload or share. You affirm that you hold all rights necessary to use and share such content and that it doesn't violate third-party rights. We are not liable for loss, deletion, or transmission failures related to your content.
You agree not to:
All rights to the Service's design, software, logos, data, and other materials belong to us or our licensors. You receive no rights to our intellectual property beyond what's outlined in these Terms.
You retain all rights to your Customer Content. You give us a non-exclusive, royalty-free, global license to use, store, and process your content strictly to deliver the Service.
Please review our Privacy Policy to learn how we collect and use personal information. By using the Service, you confirm you've read and accepted the Privacy Policy.
By using our tools and services, you grant us access to related data. You are responsible for obtaining necessary permissions from any third parties whose data you share.
Certain features may incur fees, outlined in your plan or on our website. You agree to pay any applicable charges promptly.
All payments must follow the terms of your subscription plan. If you fail to pay, we may suspend or terminate your access. Payments are non-refundable unless otherwise required by law or stated in writing.
Fees exclude applicable taxes. You're responsible for covering all relevant tax charges.
"Confidential Information" includes any non-public information marked as confidential or that should reasonably be understood as confidential.
Both parties agree to keep each other's Confidential Information safe and not to share it without consent—unless required by law. This obligation does not apply to information that's public, independently created, obtained legally, or required by law to be disclosed.
Our Service may work with third-party tools or platforms. Your use of these tools is governed by their respective terms.
We don't endorse or take responsibility for third-party services. Use them at your own risk.
These Terms apply as long as you use the Service or until your subscription ends.
You can cancel your account anytime with written notice, subject to your subscription's terms and possible early termination fees.
We may suspend or end your access if:
Upon termination, you must stop using the Service. We're not obligated to retain or provide your content unless legally required or outlined in our retention policy.
The Service is provided "as is" without guarantees. We disclaim all warranties, including those for merchantability or fitness for a particular use.
We don't promise uninterrupted or error-free use, and we're not responsible for viruses or inaccuracies in data or content.
We're not liable for indirect or special damages like lost profits, data loss, or reputation harm.
Our total liability to you won't exceed the amount you've paid us over the past 12 months.
You agree to defend and hold us (and our team) harmless from any claims arising from your use of the Service, your content, or your breach of these Terms or the law.
These Terms are governed by the laws of Ontario, Canada, excluding conflict of law rules.
Any disputes will be resolved in the courts of Ontario, Canada, and you agree to that jurisdiction.
These Terms, plus your plan and any linked policies, form the full agreement between you and us.
If any part is found unenforceable, the rest will remain in effect.
Our failure to enforce a provision doesn't waive our right to do so later.
You can't assign your rights under these Terms without our permission. We may assign ours freely.
We'll send notices to the contact info you provide or post them on our site.
We're not responsible for delays or failures caused by events beyond our control (e.g., natural disasters, internet outages, government actions).
If you have questions, contact us at:
ChatSetter Inc.
215 Strathearn Ave, Richmond Hill, ON, L4B 3C3, Canada
Email: info@resonantmail.com
By using our Service, you confirm you've read and accepted these Terms. If not, please don't use the Service.